We are delighted that you chose to enter events with Dark & White Events and we hope to provide you with a service that fulfils all your expectations, we do however recognise that sometimes problems occur.
If you have a problem with the service that we have offered, you can contact us at the email address below.
Event refund requests by clients: event refunds are not guaranteed or given as a matter of course and will be assessed on an individual basis by the management. Unfortunately we are unable to consider or provide refunds in the event of the following – injuries, illness or accidents pre-event; in addition with any event entries made from 1/1/17 a monetary refund is only possible/available when an event is full and an entry place can be taken by someone on a waiting list. To cover yourself for any of these eventualities we strongly recommend that you take out appropriate personal insurance cover.
If you want to contact us regarding a refund please email info(Replace this parenthesis with the @ sign)darkandwhite.co.uk
Please note that this does not affect your statutory rights. For information about all your statutory rights, please visit https://www.gov.uk/consumer-protection-rights